We are actively building diverse teams and welcome applications from everyone.
Role: Configuration Engineer Level 1
Location: Birmingham - James House (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Temporary
Salary Package: National Minimum Wage
Hours: 06:00 am - 14:00 pm (30 Minutes Break), Monday - Friday
Interview Process: 2-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Security clearance or willingness to apply will be required for this role.
Role purpose:
To ensure that the configuration orders are processed according to the agreed industrial standards and in accordance with the customers instructions.
Key responsibilities:
- Aligned to the Asset and Main Configuration services.
- Responsible to Quality Assure (QA) all own asset only work.
- Responsible to QA all configuration work not selected for spot check.
- To test and configure a variety of products, to the customer’s specific requirements when expressed, within the agreed group timescales.
- To test and configure a variety of products to the manufacturers written instructions, ensuring satisfactory operation.
- Assisting others pro-actively or upon request to ensure service levels and efficiency is maintained.
- To escalate to Supervisor/Management any non-conformances within the agreed timescales.
- To capture all required build data and status updates, onto the relevant business system that supports that service.
- To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy.
- Ability to handle equipment of varying weights and sizes, in line with manual handling guidelines and training provided.
- Working to Key Performance Indicator’s (KPI) varying dependant on configuration, order type and weight of items.
- To assist the Configuration Manager in the daily running of the Commissioning Complex, through the above and any other duties as necessary.
- To adhere to the Configuration Centres ISO accreditations standards that supports this job role function.
Skills and experience:
- BTEC/NVQ in PC/Information Technology or equivalent qualification
- CompTIA A+ or demonstrable ability or experience in handling IT equipment in a similar role/capacity.
- Strong analytical and problem-solving skills with attention to detail.
- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
- Demonstrated ability to work effectively in a team environment.
- Ability to adapt to changing technologies and learn new systems quickly.
- Ability to follow documented procedures with precision and process in a timely manner.
- Security clearance or willingness to apply will be required for this role.